Is the American Dream over? Essay

The American Dream is the American ideal of a happy and successful life to which all may aspire. The American Dream is a belief that, in the United States, if a person wants something, they can make it happen. It’s the attitude that no one can hold a person back from their own personal dreams. If someone desires to start a company, and willing to work hard, they can achieve the dream. There is no racism, sexism, or discrimination that can place limits on wealth, stature, appearance or health. Any dream can be made real because of the freedoms we enjoy granted by our constitution and moral standards we as a nation live up to. Immigrants also that come to this nation to escape oppression from their governments around the world or just looking for a better opportunity can live free and run after the American Dream. However, slowly the American dream is becoming more difficult to achieve in our society. Opportunities for success are progressively diminishing because of the rapid expansion of government and its intrusion in our lives. I do not believe the American Dream is dead but it is more difficult to obtain. We may not need a college degree to achieve it but it will make it somewhat easier. The dream starts with individuals taking personal responsibility for their own lives, their own action and their own success. The dream isn’t about getting rich. It is about working hard and intelligently which brings natural rewards. The American dream is liberty and self-government. We the people are free to choose what we want to do with our lives. Originally the American Dream was having freedom of speech and religion. It has evolved into personal prosperity which includes a family, home ownership and dependable transportation. Cal Thomas’s newest column is a controversial argument in the New York Times about the American Dream. Columnist Bob Herbert’s commented on Thomas’ column, â€Å"However you want to define the American dream, there is not much of it that’s left anymore†(Herbert, 568-569). Thomas doesn’t dispute the point, except to argue that the definition of the â€Å"American dream† makes a difference. He agrees that there’s not much left of Herbert’s â€Å"version of the American dream as opposed to the original dream, which remains for those who would embrace it.Herbert’s version of the American Dream is â€Å"liberalism’s American dream,† which has proved unsustainable. Thomas equates the â€Å"liberal† American dream with an entitlement mentality that â€Å"has produced a country of government addicts† devoid of self-reliance, individual initiative and personal accountability. For Thomas, this is a dream in the worst sense of the word. â€Å"People who believe a politician of whatever party or persuasion can make their life better than individual initiative are doing more than dreaming,† he writes, â€Å"such persons are displaying cult-like faith, which can never be fulfilled†(Thomas, 569).

Apush Dbq

Progressive reformers were successful in producing reform and receiving national attention during the early stage of the progressive movement, but as America entered into the Great War, the government ceased to aid the movement, hence ending the era of reform from 1900 ­ 1920. Up until 1917, the progressive movement was successful in bring federal attention to issues such as monopolies and trusts, the working conditions in factories and the women’s rights movement. Strong reformers and the support from active presidents like Roosevelt and Wilson encouraged the progressive movement to flourish and pass bills and amendments, but when Wilson declared that America was to go to war against Germany in 1917, the movement which should have continued was ended because of the aftermath of the war. Because of the war, the Progressive Era reformers and the federal government were moderately successful in bringing reform to America, but they were prevented from being truly being successful. The Progressive Era brought trusts and big businesses into the public eye and with the help of reformers and Teddy Roosevelt; bills were passed to limit the power of the big businesses that were dominating the American economy. With the help of the muckrakers who were journalists who uncovered the corruption in corporate America, the public got to see how exactly the big business capitalists were making their money. As more and more Americans realized that trusts were manipulative, there was more public outcry for reform. The election of Theodore Roosevelt also aided the crusade against trusts. Roo Apush Dbq xxxxxxxxxxxxxxx Period 1 15 April, 2013 Mrs. Nelson Civil Rights Take Home DBQ In the years before the 60’s, the African Americans living all over the country were treated as less than every white person because of their skin color and their historical background of slavery and servitude. During the era of the 1960’s, the African Americans and part of the white community fought for equal civil rights. Average Americans, Black and White, stood up against the opposing population to voice their opinions regarding daily injustices due to racial inequalities.At a local level, many people tried to make a change around their lives, but federal authority had to change in order to make a significant impact. The president of the United States at the time, John F. Kennedy, made a speech on June 11, 1963, addressing his plans to speak with Congress and urge them to notice the moral crisis that was happening. He stated that local and state level actions were not enough, it was time to get the Congress involved. JFK believed that â€Å"†¦race had no place in American life or law. † (doc. d)African Americans living in America have been enslaved and oppressed for hundreds of years. The white people have looked down on them and treated worse than animals. In the 1960’s, people stood up for what’s right and peacefully protested against racial injustice. Martin Luther King Jr. played a major role in establishing a lasting, yet peaceful mark on society. He worked diligently, trying to accomplish equal rights for black people. On August 28, 1963, King spoke to a mass of civil rights supporters about his call and demand for an end to racial discrimination.His speech was important in leaving a foundation for civil rights projects in the future. His speech focused on emphasizing the importance of national unity, and how it can only be truly achieved if everyone can get over their differences and talk out their problems without violence, anger, a nd hate. He believed that all acts of injustice must be stopped in order for equality to spread. â€Å"Injustice anywhere is a threat to justice everywhere. (doc. b) King’s peaceful notions inspired groups of people to join his movement, feeling safe and secure in a crowd with the same opinions and viewpoints.Contrary to Martin Luther King’s beliefs, a group of people called the Black Panthers chose to take a more aggressive stand against oppression. The Black Panthers was an African American revolutionary party. They believed that the armed racists in the police force and other authorities threatened the black people to a point where they armed themselves against the terror. The Black Panthers took action when the actions of peaceful people brought more repression lies, and hypocrisy. The group took it among themselves to enforce anti-racism, and anti-drug beliefs.The Black Panther Party for self-defense wanted to protect the African American community from the evils of the modern western world. Throughout the 1960s hardworking people fought for the equality of African Americans. They fought for their proper place in the American society. Peaceful protests and demonstrations inspired masses of supporters to stand up and be a part of the movement. Aggressive groups such as the Black Panthers took matters into their own hands and literally fought the enemy. Bought groups fought for the same reason and their actions reflect the almost equal and racism free environment that we live in every day.

Discuss whether the division between virtual and real is becoming more Essay

Discuss whether the division between virtual and real is becoming more blurred through the use of augmented reality - Essay Example It is a part of common sense that we rarely can view it. It is an idea according to which each individual has a mind. The constituents of the mind include faiths, apprehensions, anticipations, motivations, yearnings, etc. The continuity of our minds is the source of our personality and identity as individuals. In the past couple of centuries we have also become convinced that this common-sense psychology is rooted in the brain. These mental conditions and occurrences are somehow going on in the neurophysiological systems of the brain. So this leaves us with two stages at which we can illustrate and elaborate human beings: a level of common-sense psychology, which seems to operate well enough in practice although not scientific; and a level of neurophysiology, which is definitely scientific. However, the most modern specialists know very little about the level of neurophysiology (Searle, 2007, p. 1). What we call minds are merely very complicated digital computer programs. Mental states are only computer states and mental procedures are computational systems. Any process whatever that had the correct program, with the correct input and output, would have to have mental conditions and systems in the same literal sense that we do. The programs in question are "self-modifying" or "self-structuring" "systems of representations" (Searle, 2007, p. 2; Calvin, 1987). The fast progress of computers may indicate the possibility of these machines replacing human brain and emulate human intelligence. It is apparent that at least some human mental capabilities are algorithmic. It follows that a person could not find out that the brain or anything else was inherently a digital computer. A person can allocate a computational interpretation to it. Some physical arrangements make possible the computational application much better than others. That is why we put

Article Assignments Essay Example | Topics and Well Written Essays - 1000 words

Article Assignments - Essay Example The Roe v Wade accused some courts of violating the right to privacy because they were violating this right; a woman had the right to terminate a pregnancy if she wanted according to Roe v Wade. The role of the judiciary when it comes to policy making will also be looked at, as well as the pros and cons. Edmund Burke was an Irish statesman and also a political philosopher. He is greatly remembered for his speech on the idea of representation in Congress. Edmund criticized the British Parliament as being inhabited by a congress of ambassadors from different and hostile interests. He urged that electors were supposed not to vote by numbers, but to vote accordingly. Edmund held that a representative owed his supporter or his constituents’ unbiased opinion, his mature judgment and should have an enlightened judgment. He held that a representative was supposed to work to educate his constituents on matters regarding public policy, and was against individualism. The wishes of the constituents ought to have great weight on their representatives; however, the representative should also not work to the pleasures of his constituents, because he is going to be answerable to that. Rather, he or she should use reason and judgment. He continues to argue that the parliament should deliberate assembly of one nation, with one interest; that of a whole nation, but should never serve local purposes or prejudices, but the general fold. To his supporters, he told them that when they choose a member to represent them, he was not to be a member to represent them only, but rather to represent the whole nation. He told them that their representatives were required to act towards the betterment of the whole nation, and not their pleasure. Edmund burke told his supporters that they should remember that they are members of a rich commercial city, which is part of a rich commercial nation which itself part of a great empire. He argued that the diverse interests

OPIM 302 - Management Information Systems - Mini Project Essay

OPIM 302 - Management Information Systems - Mini Project - Essay Example There will be new clients who will want to book the hotels in the future (Connolly, & Begg, 2005). The most common data types that are common in the database are date because there are various date values that will need to be added to the database. There will also be string values. This will be with values like the address of the client, the names, and the destination or career. Another common data types that will be stored in the database is the integer which will be used to store currency values. There will be a need to store the fees that will be paid by the clients (Prescott, & McFadden, 2007). There will be various reports that will be run on the database. These reports include the number of clients in the hotel I one month or the number of passengers who travelled to a particular country. There could be also the report on the number of patients who were discharged in a certain period (Rud, 2009). There will be integrity constraints. This is because there will be various forms of currencies which will be entered. The values could be in one currency like the USD to avoid mix up of values. Sometimes the dollars that have been added could be not be the actual currency. Some clients could have money in other currencies which are not supported by the system. The database helps the organization gain competitive advantage as data mining will help understand the trends of the clients. They will act according to their reports. They will understand what the clients want and what is frequented by these

Textile Industry in USA Essay Example | Topics and Well Written Essays - 4750 words

Textile Industry in USA - Essay Example The industry comprises various, fragmented set of services that range from small, family-owned and-operated facilities that normally employ older, conventional manufacturing systems to giant integrated mills that employ the most modern machinery and manufacturing equipment. In 1996, Mexico pushed China aside as the major U.S. supplier of textiles and garments. Textiles and apparel are responsible for about 20 % of the U.S. trade loss. Recently, the loss in textile and apparel business was estimated as $52 billion. In accordance with the WTO, in 1998, the U.S. imported $69.1 billion worth of textile merchandise making it the largest importer. Exports are about $17 billion. Moreover, the Asian financial predicaments have impacted the U.S. textile industry. The American Textile Manufacturers Institute (A.T.M.I.) has resolved to firmly dispute against the new rush of Asian imports into the USA, following the depreciation of Far Eastern currencies. Apparel imports from Asia are up 12 % for 1998 to 5.9 billion square meters. In addition, Asian imports of fabrics, yarn and home fixtures have risen by 16 % to reach 6.1 billion square meters. Accordingly, U.S. fabric manufacturer Burlington declared in January 1999 that it would decrease its manufacturing facility by 25 %, as a result of bigger Asian garment imports in the U.S.A. Seven factories were shut, and 2,900 people fired i.e. 17 % of the labor force. Burlington Industries hires 17,400 persons in the U.S.A., 18,900 all over the world. It is anticipated that the U.S. textile and apparel industry's has experienced a decrease in employment from 1.5 million people in 1990 to 985,000 in 1999. Nevertheless, it is believed that as the World Trade Organization is more phased in and business impediments continue to decrease, the position for the textile industry on the global side looks assured for both exports and imports. Moreover at the same time as the economic predicament in Asia may turn up ostensibly to intimidate the textile industry with a rush of cheap goods from those nations, some crucial aspects make sure that the industry will be less at risk. The central of these aspects is the North American Free Trade Agreement (NAFTA). Statistics show that the agreement has already facilitated quickens businesses between the U.S., Canada and Mexico, with imports from Canada and Mexico representing 21.1 % of all U.S. textile imports. Especially important, U.S. exports to the two nations comprise 45.6 % of all U.S. textile exports. As there has been a common drop in demand for U.S. made products, this enlarged trade among North American nations will help to reduce the shock that the crisis might otherwise have on U.S. producers. In contrast, U.S. textile importers and developing countries have blamed the U.S. government of not fulfilling global Agreement on Textiles and Apparel (ATA). A key component of the ATA requires the phase-out of quotas on textile and apparel trade. Various American importers and retailers, in addition to the developing countries that export goods to the USA, have condemned the U.S. government for continuing quotas on various imports until the end of the 10-year phaseout period, which started in 1995. On November 15, 1999, the USA and

The Disease Process of Cardiomyopathy Term Paper

The Disease Process of Cardiomyopathy - Term Paper Example It is included in the list of diseases that has the highest morbidity rate in the world’s aging population. The degree and the time course of the disease vary and do not coincide with the linear expression of symptoms. People suffering from such disease normally have asymptomatic left ventricular systolic dysfunction, left ventricular diastolic dysfunction or both. Congestive heart failure (CHF) is the state of the disease that is expressed when the balance between malfunction and compensation is disordered such that cardiac output can no longer be maintained at normal left ventricular filling pressures. (Giles & Sander, 1988, p 16) Types of Cardiomyopathy There are three types of cardiomyopathy; dilated, hypertrophic and unclassified cardiomyopathy. Dilated cardiomyopathy is the most common among the three types. In this type, the heart’s main pumping chamber – the left ventricle, coming from the term ‘dilated’, grows bigger than its normal size. Th e ability to pump blood throughout the body becomes less forceful, making the blood flow uneasily. (Giles & Sander, 1988, p 24) Although as mentioned above, Cardiomyopathy 3 cardiomyopathy can occur to people of any ages; this is most commonly seen in middle-aged people and is more often to occur in men. Some people who have this type of cardiomyopathy acquire the disease hereditary. The second type of cardiomyopathy is hypertrophic. This type of the disease entails the abnormal thickening of the heart muscle, affecting the main pumping chamber of the heart – the left ventricle. As the thickening occurs, it affects the blood circulation in the body due to the stiffening and the shrinking of the heart’s pumping chamber, which affects the ability of the heart to deliver blood to the entire body. Just like any other types of this disease, this may develop in any ages but it becomes more visible during childhood. (Giles & Sander, 1988, p 33) Normally, people who acquire th is disease have a family history and more often than not, linked to some genetic mutations. Affected patients of this type of cardiomyopathy may be asymptomatic or may have signs of hindlimb paralysis or acute dyspnea. Examinations demonstrate abnormal heart sounds; from soft to prominent systolic cardiac murmurs and gallop heart sounds. The last type of cardiomyopathy is unclassified or better known as restrictive cardiomyopathy. The heart muscles of people who develop this type of disease become rigid and less elastic, which tends the heart to not expand properly to be able to contain blood between heartbeats. This is common in older people although it can develop in any ages just like the other types. This type is the least common among the three and can occur without known reason – idiopathic. (Giles & Sander, 1988, p 41) This can also be caused by other diseases that affect the heart. This type includes patients with visible abnormalities in the myocardium on echocardiog raphy that do not fit into the other two types. This type of disease is also seen in cats. As mentioned above, Cardiomyopathy 4 restrictive cardiomyopathy have unknown causes. Nursing Intervention The disease is defined as ventricular dilation, systolic contractible dysfunction, low cardiac output and other congestive heart failure symptoms (crackles, edema, etc.) The decrease in the blood supply comes hand in hand with the decrease of amount of oxygen supply in the body. This can lead to kidney

Social Media Network Essay Example | Topics and Well Written Essays - 1000 words

Social Media Network - Essay Example cial media are both an opportunity and a threat. Not going away. Very important, probably will become even more so. [153 Words] Discuss the advantages and disadvantages of social media and evaluate its importance in today’s society. The twenty first century is characterised by a very fast pace of life, and the proliferation of information technology. The age of industrialisation and manufacturing has given way to a postmodern age of globalisation where in Western developed countries there is an emphasis on service industries. The whole of society has now become networked in multiple different ways. (Castells, 1999). Computers are the tools of this new trade, and while some people in the world are reaping great benefits from this technological revolution, there are millions who through poverty and exclusion cannot participate in the new wave of social media which is taking over the world. This paper examines how social media, such as facebook, flickr, youtube, and twitter are a ffecting human relations in many ways, looking first and the advantages they offer and secondly the inherent disadvantages. There are four main advantages in social media, namely maintaining relationships with friends and family; forging new relationships, which can include buying and selling things, playing games, meeting people through dating sites etc; facilitating work and education tasks, by using social media to gather information, make connections with experts, or collaborate on tasks; and above all there is a huge potential for the formation of common interest groups including those which promote particular leisure pursuits, hobbies, political parties, religion or any other subject. All of these possibilities enrich the range of connections that an individual makes, and have the potential bring concrete benefits to daily life, especially for people who are lonely, disabled, housebound, or just in need of friendship. Similarly, there are a number of disadvantages associated w ith social media including the possibility of deception, since people on social media sites are unknown and may provide false information or act with malicious intent; social media can be very distracting, and even addictive, especially when conveyed over mobile devices like the iphone; they entail a loss of privacy, and in some situations a loss of self-respect, since items placed on social media sites can often not be removed, leaving a lasting legacy for others to see, and finally they offer a kind of substitute for real human relationships and this can be a huge disappointment to people who invest too much hope in social media. Some of the disadvantages of social media are quite subtle, as for example was predicted back in the 1960s by theorists who pointed out that â€Å"the medium is the message† (McLuhan, 1964, pp. 7-20) , which means that the way we relate to technology causes us to take in hidden messages which in turn change the way we see the world, and indeed ours elves. When using social media, people can adopt any identity they wish, and can experiment so widely that they lose touch with their own

American culture Essay Example | Topics and Well Written Essays - 500 words - 1

American culture - Essay Example n and continue to be acquired and get integrated as parts of our own culture mostly this is through mass media in music and movies, as well as social network. These include positive philosophies like the believe in their rights, patriotism as well as the negative aspects such as popular drug and substance abuse and certain hedonistic elements especially pertaining to youths and sex. In this paper, I will discuss aspects of American culture that I would like to have acquired in my country as well as those I hope will never become part of my countries culture. Respect for the rights of others is the embodiment of American way of life, through the mass media, we hear about Americans having the right to express themselves as long as they do not interfere with others’ freedom, live anywhere, marry anyone they want their sexual orientation, and often make designs about abortion. World over, Americans are known for agitating for their rights, and I believe that having citizens aware and understanding their rights is something from which my country can benefit. The nationalism of the American people is another admirable attribute of the American culture they are very patriotic, and this is evident in their music and from the mass media especially through political campaigns. The success of songs like Springsteen’s born in the USA and Kanye’s American Boy are a tribute to the high levels of patriotism in the USA (Hilker). The political campaigns are the embodiment of nationalism and the leaders often deal with people centere d issues such as health and economic growth. Nonetheless, I consider some negative aspects of American culture undesirable, and I would hope they do not become a part of my countries culture. One of this is the casual way in which the youth seem to treat the subject of drugs, especially Marijuana in many American movies such as American, pie and the more recently, â€Å"Harold and Kumar†. Some of the characters are seen smoking weed â€Å"as a

My Childhood Days Essay Example for Free

My Childhood Days Essay It was a green world where I was born. I was born and raised in a small town which could almost know as countryside. Now, the small town has already collapsed and turned into a developing-city. It is so sad that I can only recall my childhood days in my mind instead of visiting the small town. It was a small town with warm-hearted villagers. We were all friends and always share our foods and games. Mak Kwan had the most famous cooking while En. Chong could fly the kite highest. Hmm†¦ I could still smell the curry in the air! My brother and I, we used to rush to Mak Kwan’s home and asked for curry when we smell it. Mak Kwan never decline and always offers us a big bowl of curry to share with our family. The satisfaction is so hard to describe. In my childhood days, I loved to fish in the rivers. Especially hand-fishing! I never like to fish with the rods because it is too messy. Although I like to fish, I am not good at it. So, it was always a big surprise for me when I succeeded to catch a fish. It made me smile all the day because I was over the moon! I usually went fishing with my brother. Not like me, he was good at hand-fishing. He could always catch a basket-full of fish. But, we only chose a fish to bring home and let the others go. Brother said that this was to make sure that there are always fishes in the rivers. One day, I watched â€Å"Recess† and I was so impressed by the tree-house. I asked for permission to build a tree-house, and my father promised to make me one! God is so good to me! My dad said that it was his dream when he was small too, so, he tried to make his and my dream came true. Then, we started to proceed. First, we selected a tree which was suitable to build a tree-house. After that, we drew a simple blue-print of the tree-house. We chopped down some trees and cut them into boards (it was not encouraged to cut down trees at that time, but no one stopped us because everyone was excited to see the tree-house). After three months, it was done! Not as luxurious as the one in â€Å"Recess†, but it was pretty good. At that time, I thought that I would become a good architect because I could design and build. Now, I learned that I was naive and stupid. In my childhood days, it was not only my playground, but also my safe haven when I was scolded by my parents. It use d to be my home to home. In the small town I lived, there was a small jungle. My brother and I enjoyed jungle trekking and explored some new things in the jungle. We had an album named ‘Jungle Diary’. We wrote down all the interesting incident during the exploration. We also collected the unique leaves, sticked it in the album and did some notes. We also liked to observe the animals’ lifestyle. We had an old digital camera, we shot the photos of the birds and wrote down the characteristics. It was fun. One time, we followed a deer along and accidentally went in too far into the jungle. We got lost! It was a terrible incident, I absolutely don’t want to recall it. In my childhood days, all the children in the village loved to fly kites. As I said before, En. Chong could fly the kites highest. So, he taught us how to fly the kites high in the sky. It was all about control. If the string is too tight, It breaks, but if it is too loose, it can’t go high. Just like our life. In a windy season, we organized a small kite-flying competition. Although it was small, everyone took it seriously. Because the design and beauty of the kites would be judged, we had to do it on our own. No shop would sell the kites at that time to prevent us from cheating. Of course, En. Chong was the busiest person because everyone asked for his help to make sure the kites could fly. En. Chong is a selfless person, he never declined to teach. He said that he was happy that many people tried to learn the way of making a good kite. It was not easy as what we thought, I failed three times before I got it. It was a big day, the competition. I didn’t win the first p lace, but it was a very memorable incident. I am not going to forget it. There were else more funny and wonderful memories in my childhood days. Unfortunately, kid nowadays can’t experience these funny things anymore. In the city now, people don’t even bother to know their neighbour’s name. The river is polluted, the tree with tree-house is gone, no more jungle for us to explore, and how often can we see the kites in the sky? They said it is the inevitable price for the modernization and industrialization. Yes, thanks to the development, and the pollution. I am glad that I was born in the 90s. Shame for the 00s, all they have is the internet. In the time comes, we will learn that how much hurts we had brought to our Mother Earth.

Investigating The Causes Of Criminal Behavior Criminology Essay

Investigating The Causes Of Criminal Behavior Criminology Essay Crime. Why some people commit crimes and while others do not has always interested me. Every hour a crime is committed in the United States and people have been committing crimes as early as the Bible days. Later in the seventeenth century European colonists in North America considered crime and sin the same thing. They believed evil spirits possessed those who did not conform to social norms or follow rules. The act of committing a crime is not relegated to any particular race, sex, or age. Persons as old as 80 have been convicted of murder: James von Brun, who shot the security guard at the Washington DC Holocaust Museum in June 2009 will likely be convicted; he was 88 at the time of the murder, to children as young as 11: On January 14, 2000, Nathaniel Abraham, 11, was the youngest child convicted of murder. Many feel criminal activity and choosing to commit a crime is a case of nature vs. nurture. All of us combine good and bad traits, and while certain circumstances may cause individuals to go beyond the bounds of normal behavior, there is no basis to assert that these people are totally evil. We think we can spot lunacy, that a maniac with uncontrollable urges to kill will be unable to contain himself. In the street, it is the mentally ill we avoid, sidestepping the disheveled, unshaven man who rants on with himself It is evident that those guilty of the most heinous violent crimes tend to fit an otherwise average description. There are many reports where the neighbors of a mass murderer were shocked to find that the nice guy who lived next door had committed such despicable acts. The factors causing criminal activities are varied and hard to pinpoint. Some cases may be due to the financial status of the person, while others may be due to the mental health or social outlook of the person. Crimes like theft are committed for gain and excitement, while many violent crimes are committed by people who consider themselves powerless. But, how do some people decide to commit a crime? Do they think about the benefits and the risks? Why do some people commit crimes regardless of the consequences? Why do others never commit a crime, no matter how desperate their circumstances? I am fascinated with the television show, Bait Car, it forces you to ask these questions and want to put them in perspective. The police department goes into an area that has a high vehicle theft crime rate, stages an argument and it seems as if the person is so distracted that they leave their car; door open and keys in the ignition. Then they, wait and watch to see if anyone takes the bait and drives off with the car. Every single time, without fail, a person or persons get in the car and take off. Sometimes, you can see that they wrestle with good and evil; they go to the car, sit in it, look through it, and some even leave it. Only to return, and inevitably steal the vehicle. Some are forewarned, by either a bystander or a friend, but they always choose the wrong path and knowingly take possession of something that they know is not theirs. While in the car, cameras catch the euphoria of the criminals thinking that theyve gotten away with it, if they have a co-conspirator, they pr actice what to say when caught. When they are caught, excuses range from, the owner of the car asked me to bring it to them, I was going to turn it in, I dont know why I did, and I didnt steal it. For me, this show asks the question, Why would you get into a car that simply is not yours? Perhaps the answer to this is that some crimes are simply opportunistic and for the simple purpose of greed and stupidity. Some people decide to commit a crime and carefully plan everything in advance to increase gain and decrease risk. These people are making choices about their behavior; some even consider a life of crime better than a regular job-believing crime brings in greater rewards, admiration, and excitement-at least until they are caught. Others get an adrenaline rush when successfully carrying out a dangerous crime. Others commit crimes on impulse, out of rage or fear. What causes a person to turn to a life of crime? Is it the fault of the parents; is it a societal or medical mishap? What kind of upbringing breeds a child that would be violent enough at the age of fifteen to commit an act of armed robbery that results in murder?   It was an urge. A strong urge, and the longer I let it go the stronger it got, to where I was taking risks to go out and kill people risks that normally, according to my little rules of operation, I wouldnt take because they could lead to arrest.-Edmund Kemper. Why does Kemper have this strong urge, and why does it have such a hold on him? If we experienced this urge, would we be able to resist? Is the need to commit a crime genetic, hormonal, biological, or cultural conditioning? Do people who kill have no control over their desire? We all experience rage and inappropriate sexual instincts, yet we somehow know how to keep our inner demons locked up. Are we born evil? Born to be a criminal? Or does how and/or where we were raised determine that outcome? That same question was asked back in the late nineteenth and early twentieth centuries when the role of genetics in crime was widely accepted (Joseph, 2001). Prominent researchers believed that genes were fully responsible for criminal activity and that criminals could be identified by their physiological features. This period was marked with inhumane treatment and the belief that genes were the sole reason behind criminal behavior. By the late twentieth century the general public did not believe that criminal acts were mental, they believed in free will and called for more prisons and longer bouts of incarceration. Researchers in the twenty-first century, however, continued to look at psychological stress as a driving force behind some crimes. In 1986, psychologist Robert Hare identified a connection between certain brain activity and antisocial behavior. He found that criminals experienced less brain reaction to dangerous situations than most people. Such a brain function, he believed, could lead to greater risk-taking in life, with some criminals not fearing punishment as much as others. Neurochemicals are responsible for the activation of behavioral patterns and tendencies in specific areas of the brain (Elliot, 2000). As seen in the Brunner et al. study, there have been attempts to determine the role of neurochemicals in influencing criminal or antisocial behavior. Included in the list of neurochemicals already cited by researchers are monoamine oxidase (MOA), epinephrine, norepinephrine, serotonin, and dopamine. Monoamine oxidase (MAO) is an enzyme that has been shown to be related to antisocial behavior. Specifically, low MAO activity results in disinhibition which can lead to impulsivity and aggression. MAO is associated with many of the neurochemicals that already have a link to antisocial or criminal behavior. Norepinephrine, serotonin, and dopamine are metabolized by both MAOA and MAOB (Elliot, 2000). Serotonin is a neurochemical that plays an important role in the personality traits of depression, anxiety, and bipolar disorder (Larsen Buss, 2005). It is also involved with brain development and a disorder in this system could lead to an increase in aggressiveness and impulsivity (Morley Hall, 2003). In addition, children who suffer from conduct disorder, have also been shown to have low blood serotonin (Elliot, 2000). There is a great deal of evidence that shows serotonin is related to aggression, which can be further associated with antisocial or criminal behavior. Dopamine is a neurotransmitter in the brain that is associated with pleasure and is also one of the neurotransmitters that is chiefly associated with aggression. Activation of both affective (emotionally driven) and predatory aggression is accomplished by dopamine (Elliot, 2000). Personality traits and disorders have recently become essential in the diagnosis of individuals with antisocial or criminal behavior. Oppositional Defiance Disorder (ODD) is characterized by argumentativeness, noncompliance, and irritability, which can be found in early childhood. When a child with ODD grows older, the characteristics of their behavior also change and more often for the worse. They start to lie and steal, engage in vandalism, substance abuse, and show aggression towards peers (Holmes et al., 2001). Attention Deficit Hyperactivity Disorder (ADHD), is associated with hyperactivity-impulsivity and the inability to keep attention focused on one thing. Children diagnosed with ADHD have the inability to analyze and anticipate consequences or learn from their past behavior. Conduct Disorder is characterized with an individuals violation of societal rules and norms. This disorder can only be diagnosed when an individual is over the age of eighteen and at which point an individual shows persistent disregard for the rights of others (Morley Hall, 2003). It is of great importance that these early childhood disorders are correctly diagnosed and effectively treated to prevent future problems. Antisocial behavior between the ages of nine and fifteen can be correlated strongly with impulsivity and that aggression in early childhood can predict antisocial acts and delinquency. One statistic shows that between seventy and ninety percent of violent offenders had been highly aggressive as young children (Holmes et al., 2001). These personality traits have, in some research, been shown to be heritable. Searching for the origins of antisocial personality disorders and their influence over crime has led to studies of twins and adopted children. Identical twins have the exact same genetic makeup. Researchers found that identical twins were twice as likely to have similar criminal behavior as fraternal twins who have similar but not identical genes, just like any two siblings. One of the most fundamental studies influencing scientific opinions of nature vs. nurture would be a study done comparing identical vs. fraternal twins. (Christiansen, 1977). In this study, twin pairs were examined for the concordance of criminal behavior for both twins. This is a study of particular interest because both sets of twins were raised in the same environment but in one case, the case of the identical twin sets, the siblings are genetically identical where as in the other case, the case of the fraternal twin sets, the siblings are merely genetically similar. The identical twin pairs were found to have a 50% concordance (in one out of two cases both twins exhibited criminal behavior) where in the fraternal cases there was only 21% concordance. This illustrates a strong correlation of genetics and criminal disposition but it also indicates the relative importance of environmental factors as well; environmental factors influence criminal behavior, which explains why there is not a 1:1 correlation of genetic disposition and criminal behavior. Other research indicated that adopted children had greater similarities of crime rates to their biological parents than to their adoptive parents. A study was done using identical twins that were adopted by two different families and raised apart from each other. It was observed that adopted children are as aggressive as their adoptive parents rather than their biological parents. The results from both studies indicate that environment and genetic disposition are equally as responsible in shaping human behavior. (Mednick, Gabrielli, and Hutchings, 1984) The frontal lobe of the brain is the functioning area for behavior in human beings, and there are beliefs in the scientific community that damage to the frontal lobe can cause significant behavioral problems for individuals. In fact, there are findings that prefrontal cortical deficits and abnormalities in the temporal lobe are high within the incarcerated population Recent studies show that our criminal justice system is the new home for individuals with psychological problems. Although this may seem like a solution, it is creates a dilemma for society. Do we have the treatment and rehabilitation in prison to prepare inmates for life outside? Once we label these individuals as criminals it creates a stigma for those who may suffer from psychological problems. Certain psychological problems have been shown to be heritable and if given the right circumstances, individuals with those genes could find themselves engaging in criminal activity. If a tragedy occurs and a friend or loved ones life is ended purposely, or a child has been hurt or traumatized, people can lose control and act out of anger. And because of their reactions, they too, have now become the criminal. Not everyone who is incarcerated has criminal tendencies. Many have made irrational choices out of anger or desperation or no thought of the consequences of an action. There are many factors that can create a criminal mind, but there are also many factors that cause people to make irrational choices. It goes back to when we were taught cause and effect. We often speculate but there is no definite answer to why some people become criminals. The brain is a mysterious organ, that is constantly being studied.

Beth The Pig Humorous Story :: essays research papers

Beth the Pig   Ã‚  Ã‚  Ã‚  Ã‚  Once-upon-a-time, there was a farmer named Phildo, who owned a pig. The pig's name was Beth, and she weighed about twelve hundred pounds. Phildo was very proud of her. Everywhere he went Beth was right there behind him. People passing him along the sidewalk would say good morning and comment on how hippo-like Beth. Phildo would smile and raise his hat good morning. By the time of the spring fair, she weighed in at slightly over one thousand, five hundred pounds. When word spread that there was a pig at the spring fair that weighed one thousand pounds, people came from all over the tri-state area. Someone even gave Phildo a dozen peaches and some Wolfschmidt vodka for the right to sell Beth T-shirts and baseball caps. Wolfschmidt’s and peaches were what Phildo loved. That is, more than women anyway.   Ã‚  Ã‚  Ã‚  Ã‚  Crowds gathered in front of her pen. People pointed cameras and flashes at her. On the third day of the fair, a television crew came down to do a story for the five o'clock news. Phildo couldn't have been happier. Even after the fair was over, and Beth was in her own pen, the people still drove up every morning to see Beth and have their picture taken with her. Every day she seemed to get bigger and bigger. News crews camped outside Phildo house so they could give up to the minute coverage on the ever-growing pig. One of the news crews arranged to have a scale brought down so they could weigh her. One day a group of government officials came by to see the pig. They took blood samples, soil samples, and even air samples. They asked Phildo all sorts of questions. How old was she? Why was her head so big? Who did she eat? Phildo answered, â€Å"I grave not to answer these questions, just give me my vodka and get out of my face!† The next day the government officials declared the area of Phildo farm to be off limits to the public. The crowds were restrained at the entrance to the driveway. There were scientists all over the farm taking measurements, while men in dark suits with sunglasses sat in the kitchen asking Phildo the same questions over and over, and asking if there was something, that explain this tremendous growth of fat Beth the pig. Helicopters landed from time to time, and people with walkie-talkies got out and gave orders to the other anonymous government officials.

The Immaturity of Professor Higgins in Pygmalion :: George Bernard Shaw Pygmalion Essays

The Immaturity of Professor Higgins in Pygmalion Professor Higgins is seen throughout Pygmalion as a very rude man. While one may expect a well educated man, such as Higgins, to be a gentleman, he is far from it. Higgins believes that how you treated someone is not important, as long as you treat everyone equally. The great secret, Eliza, is not having bad manners or good manners or any other particular sort of manners, but having the same manner for all human souls: in short, behaving as if you were in Heaven, where there are no third- class carriages, and one soul is as good as another. -Higgins, Act V Pygmalion. Higgins presents this theory to Eliza, in hope of justifying his treatment of her. This theory would be fine IF Higgins himself lived by it. Henry Higgins, however, lives by a variety of variations of this philosophy. It is easily seen how Higgins follows this theory. He is consistently rude towards Eliza, Mrs. Pearce, and his mother. His manner is the same to each of them, in accordance to his philosophy. However the Higgins we see at the parties and in good times with Pickering is well mannered. This apparent discrepancy between Higgins' actions and his word, may not exist, depending on the interpretation of this theory. There are two possible translations of Higgins' philosophy. It can be viewed as treating everyone the same all of the time or treating everyone equally at a particular time. It is obvious that Higgins does not treat everyone equally all of the time, as witnessed by his actions when he is in "one of his states" (as Mrs. Higgins' parlor maid calls it). The Higgins that we see in Mrs. Higgins' parlor is not the same Higgins we see at the parties. When in "the state" Henry Higgins wanders aimlessly around the parlor, irrationally moving from chair to chair, highly unlike the calm Professor Higgins we see at the ball. Higgins does not believe that a person should have the same manner towards everyone all of the time, but that a person should treat everyone equally at a given time (or in a certain situation). When he is in "one of those states" his manner is the

The Controversy of Abortion Essay example -- Abortion Pregnancy Medica

The Controversy of Abortion In three weeks, Jennifer will leave for college. She broke up with her boyfriend two weeks ago, and today she found out she was pregnant. Should Jennifer have an abortion, or stop all her plans and have a baby at eighteen? Either way the decision is hers to make. On January 22, 1973 the landmark decision of Roe vs. Wade occurring in the Supreme Court made abortion a "constitutional liberty" (Francome 20). Legally, Jennifer can receive an abortion. Socially, however, she will endure many more obstacles. Fighting for society's acceptance In today's American society, viewpoints on certain topics often conflict with what individuals believe is right. This is very evident in the argument for acceptance of abortions among college students. However, with the rise of the anti-abortion movement this procedure has become less accepted and harder to obtain. Should abortions among college students be more widely accepted in society? According to a Planned Parenthood study done in 1997, forty percent of seventeen year olds will become pregnant before their twenty-fifth birthday. This statistic is directly targeted at college age females. The answer is far from being strictly a black and white issue, but my own viewpoint is "yes" abortions should be accepted among society for many reasons. The controversial issue of abortion has many intertwining, surrounding complications. Such an issue is never concrete, "in America, about 20% of Americans thoroughly oppose abortions, 20% thoroughly favor abortions, while a vast majority are 'muddled in the middle'" (Pojman and Beckwith 59). As with any pregnancy there are impending risks involved and many extenuating circumstances that justify an abortion. In a perfect world, abortions are not the best way to prevent unwanted pregnancies, but there are many "bumps in the road," keeping the United States from being perfect. Defining Life? The main question facing society is the definition of a fetus' point of living. Pro-Lifers believe that, "a fertilized embryo is the foundation for a living human being" (National College Students for Life). In contrast, pro-choicers argue that a human being is something more concrete with it's own thought processes and consciousness. Petchesky argues, "the fetus is only a potential human being, and we confuse actual with potent... ...roblem with accepting abortion is the lack of facilities that perform abortions. Only thirteen percent of abortions are performed within hospitals (Landes 64). The rest are performed outside of hospitals in clinics. The Alan Guttmacher Institute surveyed and found only 2,680 abortion clinics in the United States. Eighty-eight percent of the clinics are only in metropolitan areas where ninety-eight percent of abortions are performed (Landes 64). Rural counties that contain colleges or universities do not have such accessibility to facilities that perform abortions. The AGI discovered that eighty-three percent of rural counties did not have clinics. Limited facilities that perform clinics poses a dilemma for college students that may not have transportation or time, to travel to metropolitan areas. However, if colleges installed on-campus abortion clinics with certified doctors and psychologists, for counseling purposes, this problem could be corrected. With on-campus abortion clinics, it would show the university to be more accepting and understanding of college students need for such medical facilities, and therefore, society as a whole may be more accepting.

Tourism on Malacca

Tourism on Malacca, Malaysia TABLE OF CONTENT Page 1. 0 Executive Summary 2. 0 Situation Analysis 1 2. 1 Market Summary 2 2. 2 Strength, Weaknesses, Opportunities and Threat Analysis 3 2. 3 Competition 4 2. 4 Product Offerings 5 2. 5 Distribution 6 3. Marketing Strategy 7 3. 1 Objective 8 3. 2 Target Markets and Segmentation 9 3. 3 Positioning 10 3. 4 Marketing Mix 11 4. 0 Recommendation and Implementation 12 1. 0 Executive Summary 2. 0 Situation Analysis 2. 1 Market Summary This part is study about the SWOT analysis, competition, product offering and distribution. The SWOT analysis is divided into four parts which are strength, weaknesses, opportunities and threat. The strength of tourism in Malacca are World Heritage Tours, cultural diversity and multiculturalism, transportation, accommodation, entertainment places and weather. The weaknesses of tourism in Malacca are poor transportation system and poor road infrastructure. The opportunities are Malacca International Airport, improved road infrastructure, new market and transportation system. The threats are environmental degradation, regional safety, Bangkok from Thailand, and Bali from Indonesia. The next is about some competitions between Malaysia and other countries. From this study we made the comparison of tourism between Malaysia and other countries such as Singapore, Thailand and Indonesia. Each of them has their own culture and own benefits to the tourists as well. After that, there is the product offering which the tourism in Malacca can offered to the tourists. It briefly explains what type of tourism services can be offered by tourism Malacca compared to others. The last is about the distribution. It showed the distribution channel that tourism Malacca used towards the tourists as the customer to visit Malacca. 2. 2 Strength, weaknesses, opportunities, and threat analysis Strength †¢ World Heritage Tours Malacca was listed as a World Heritage Tours on 7 July 2008. There are some historical places such as St Paul’s Hill, A Famosa and Dutch Square. These historical places had become the main of the tourist attraction. The tourists can enjoy the Malacca’s traditional Chinatown house that exhibits Peranakan Architecture at Jonker Walk. †¢ Cultural diversity and multiculturalism Melaka is home to an eclectic mix of cultures and historic architecture that continually entice tourists into the region. It offers visitors a rich array of events and festivals throughout the year that highlight its unique cultural identity and history. Melaka consists of variety of culinary treats. Fresh seafood is prepared with Malay and Indian spices, along with a touch of European flair that has outlived its benefactors. Peranakan dishes, a result of Chinese immigrants assimilating into the local demographic, feature Chinese noodles and a long list of sundry spices. †¢ Transportation Melaka Sentral is the main transportation hub of buses services and taxi services in Malacca. It is easier for tourists travel all the historical places by using pubic bus or taxi. The price of taxi services from Melaka Sentral to A Famosa is around 15 to 20 ringgit which is affordable. The tourists also can take trishaw as the tool of transportation to visit all the tourist attraction. †¢ Accommodation There are more than hundreds of hotels, resorts and budget hostel located within the centre of the town. These leisure establishments and hospitable resting easily accommodate the tourists every year. The tourists can find their own accommodation based on their budget. There are some hotels provide a good facilities such as swimming pools, sport facilities, bars and restaurants. So, they may carry these indoor activities if they choose to stay at hotel. †¢ Entertainment places There is a lot of entertainment places located around the Malacca. Shopping centre is one of the places that tourists may choose to go. Mahkota Parade and Pahlawan are the two main shopping centres in the Malacca. There will be some sale seasons in the whole year. The tourists can use the lowest price to buy the souvenirs or cloths during this period. Bars is another entertainment places that tourist choose for relaxing. From there, the tourists can able to adopt local culture and enjoy local foods. †¢ Weather The stable weather patterns in Malacca make any time of year a good time to visit. Melaka is situated within three degrees latitude of the equator. The degree is between 25oC – 33oC. The weather patterns in Melaka aren't extreme. Weaknesses †¢ Poor transportation system Malacca has a really poor public transportation system that the public transports systems are not standardized. Most of the taxis in Malacca don't have a metered system and their charges are random and dependent upon the driver and passenger. A 1. 6-km monorail system was opened with much fanfare in October 2010, but it was plagued with problems and promptly taken out of service. As of December 2010, the monorail is not operational and its planned extension is in doubt. †¢ Poor road infrastructure The streets in the older/historical part of the city are very narrow, so they quickly become clogged during peak hours. This is especially so during the weekends, when cars from other parts of Malaysia and from Singapore flood to the city. Finding a car park lot is also extremely difficult during weekends. Most of the roads are also one-way, so plan your route properly. Opportunites †¢ Malacca International Airport The RM190 million airports, which has a new terminal capable of handling 1. 5 million passengers a year, is targeted to be an airport hub for health tourism. There are more air plane from Airasia and and Firely are expected to fly directly into Malacca. Provided the airlines service which could boost the Malacca tourism market. Moreover, it also more job opportunities for the local citizens and improve the lifestyle. Improve road infrastructure Due to traffic jam especially during the festival season period. There are a lot of cars travels from different places. The limited parking is the main issue will happen on this period. So, a proper infrastructure of road should be implemented. A more parking lot should be make and enlarge the road size should also be implemented. The road constructed should rene w or repair any road which is damage or harmful to the drivers. †¢ New market Malacca located at the southern region of the  Malay Peninsula. It is close proximity to Asian Neighbours such as Singapore and Indonesia. It’s an opportunity for Malacca open a new market at the Strait of Malacca. It’s a strategy location for investor open a new business at there. Open a resort will attract more tourists come to Malacca and create more job opportunity. †¢ Transportation system Malacca Monorial had opened to the public on 21 October 2010. But, the monorial is no longer operational since after a series similar problems happened. It is benefit to the passengers if the monorial is able to operate. By using monorial, the passengers are able saving their time and it’s easy for tourists visit all the tourist attraction. Threats Environmental degradation Today, the increase of shipping activities along the shipping lane and the rapid development in the coastal areas threaten the ecologically fragile environment of high bio-diversity bordering the Straits. Different types of pollutants from industries, agriculture, and land-use activities and domestic wastes are discharged into the Str aits. Along the coast, sand mining, development in mangrove swamps and land reclamation have degraded the habitat for marine life. The economic and ecological losses would rapidly create enormous costs and unforeseeable downstream effects †¢ Regional safety The number of foreign workers keeps increase in the Malacca due to manufacturing and agricultures sectors. It has become a serious problem as all kinds of social and security problems are cropping up. It may affect the image of Malacca and create an anxious toward the foreign tourists. †¢ Bangkok, Thailand It is the capital city of Thailand. This city is famous and appreciated by tourist for its versatility and multiple points of interests. It is one of the largest shopping centers and the largest outdoor market in Asia. Besides the shopping, Bangkok has developed into a magnet for food lovers of all origins. With the Skytrain or underground train service provided, it brings a lot of benefit to the passengers and tourists. †¢ Bali, Indonesia Bali is one of the thousands of islands that together constitute the Republic of Indonesia. It has become a primary destination for tourist from all over the world. Balinese cultures with its Hindu religious ceremonies and rituals are one of the chief attractions of Bali. Bedugul Botanical Gargen which showcases almost 2000 different species of plants and 320 varieties of orchids. Warungs or Roadside cafes serve up the best food to all the visitors. . 3 Competition The Definition of Tourism As the global population ages and travelling becomes cheaper and quicker than it is today and tourism will continue to be a cornerstone of the global economy. The increased emphasis on sustainability and lifestyle decisions will also heavily influence tourism and the way it is marketed in the future. (Tsiotsou & Ratten, 2010). Consumer behavior is a dynamic an d eclectic field of tourism marketing (Mattila, 2004). Global consumption of tourism means that there are many different aspects of the environment people are influenced by. Consumption patterns are changing globally as more people become classified as middle-class in developing countries such as China and India and can afford more time to travel. More people worldwide can afford to stay in hotels but the geographic origin of these consumers is changing. The changing nature of the global hotel industry means that future research should discuss in more depth how consumers’ decision marketing processes are changing (Louviers et al. , 2003). As consumers are aging this will create changing demands in what services and facilities are offered to tourists. More research is required on the mature consumer and how tourist resorts will be affected by these changes. For example, Moschis et al. (2003) highlighted that more research is required on how mature consumers respond to monetary incentives. Kim and Geistfeld (2003) also found that the demand for full service restaurants will increase because of the aging population and stressed the importance of further research focusing on this demographic segment of the population. Another research avenue for consumer behavior studies in tourism marketing is to further analyze the cross-cultural differences of the global travel market. Mueller et al. (2003) found that Irish and American consumers have a different perception of service encounters. (Tsiotsou & Ratten, 2010). According to Mohamed (n. d. ), culture in tourism is an important issue. The relationship between tourism and culture can take many forms and the outcome can be viewed as negative and positive when meeting of hosts and visitors occurs and possibly leads to the transformation of the hosts’ culture. The destruction of local culture as a result of tourism is well documented. Like its Asean neighbors, Malaysia too regards tourism as a very important sector that brings the much-needed foreign exchange, new jobs and businesses. Heritage tourism, classified as a subclass of cultural tourism by the World Tourism Organization, has been identified and spelt out in the new Tourism Policy by the Tourism Ministry as one of the new niche products to be developed extensively for the next ten years. Paralleled with the growing interest in heritage tourism and the global influx of the alternative tourists, tourist arrivals in the Malaysian heritage cities, especially Penang and Malacca, have improved over the years. Despite this, the real potential of culture and heritage as tourism resources is not fully realized. They are not well attended and only started to be appreciated. Malaysia is experiencing a tremendous pace of tourism development. Tourism sector has been recognized by Malaysian government as a major source of revenue and catalyst to the Malaysian economic renaissance. Tourist arrivals to Malaysia for the last ten years have shown a significant rise. In the year 2004, this country attracted 15. 7 million foreign tourists generating around RM29. 7 billion into the company. Major tourist market for Malaysia has been the neighboring ASEAN nations especially Singapore, Thailand, Indonesia and Brunei. Other main traditional foreign markets include China, Japan, Taiwan and India. Coupled with the growth in tourism is a booming interest in the ‘new tourism’. Cultural tourism has emerged as a potential form of alternative tourism among both international tourists as well as Malaysian domestic travelers. Cultural tourism in Malaysia attracted great publicities with the increase in the number of incoming tourists annually. Malaysia has marvelous cultural tourism resources that are readily available to be explored such as the existence of multi-cultural, historical buildings, colorful lifestyles and friendly atmosphere. In Malaysia, heritage and culture has also been identified as new niche products to be developed extensively in tourism development. Cultural vibrancy is clearly manifested in the ongoing and successful â€Å"Malaysia: Truly Asia† promotional drive by the country’s promotion arm, Tourism Malaysia. In this promotion, Malaysia boasts to host a wide variety of Asian ethnic groups that making it into a little Asia. Malaysia also has distinctive multicultural architectural heritage with strong Islamic, Chinese and Western influences; all of which have been portrayed in the heritage buildings. The management of culture and heritage in Malaysia was put under the Ministry of Tourism and Culture, established on the 20th of May 1987, combining Department of Culture from the Ministry of Culture, Youths and Sports with the Malaysian Tourism Development Corporation from the Ministry of Trade and Industries. On 22nd October 1992, the ministry was renamed into Ministry of Culture, Arts and Tourism. This ministry was later divided in Mac 2004, into two ministries, namely the Tourism Ministry and Ministry of Culture, Arts and Heritage. This separation is seen as recognition of tourism as a potential number one sector of the country and a move to appreciate the value of heritage of the country. Agencies under this ministry are the National Archives, the National Art and Gallery, the Department of Museum and Antiquities, Malaysian Handicrafts (Kraftangan Malaysia), the National Film Development Corporation (Finas), the National Art Academy, the National Library and the Istana Budaya (the Culture Palace). Despite the move to strengthen the ministries, the separation of the cultural elements from the Tourism Ministry can give impacts on the direction of ‘cultural and heritage tourism’, leaving this niche area as a no-man’s land! Tourism in Singapore The management of tourism in Singapore has undergone various changes over the decades. The adoption of different policies and strategies aimed at promoting and championing tourism in Singapore has been subject to socio-economic changes on the local and global fronts. A deeper understanding of the issues pertaining to tourism development in Singapore necessitates a review of the â€Å"background† of these challenges as they relate to particular social, economic and political conditions of Singapore. Tourism management in Singapore has sought to be adaptable to the changes in the wider socio-economic environment. Tourism policies and strategies have thus largely corresponded to global forces influencing trends in tourism and economic development, as well as responded to local factors such as changing social conditions in the city-state. Yeo et al, n. d. ). As stated in Wikipedia, tourism in Singapore is a major industry and contributor to the Singaporean economy, attracting 11,638,663 tourists in 2010, over twice Singapore's total population. Its cultural attraction can be attributed to its cultural diversity that reflects its colonial history and Chinese, Malay, Indian and Arab ethnicities. It is also environmentally friendly, and maintains natural and heritage conservation programs. Along with this, it also has one of the world's lowest crime rates. As English is the dominant one of its four official languages, it is generally easier for tourists to understand when speaking to the local population of the country, for example, when shopping. Transport in Singapore exhaustively covers most, if not all public venues in Singapore, which increases convenience for tourists. This includes the well-known Mass Rapid Transit (MRT) system. The Orchard Road district, which is dominated by multi-story shopping centres and hotels, can be considered the center of tourism in Singapore. Other popular tourist attractions include the Singapore Zoo and Night Safari, which allows people to explore Asian, African and American habitats at night without any visible barriers between guests and the wild animals. The Singapore Zoo has embraced the ‘open zoo' concept whereby animals are kept in enclosures, separated from visitors by hidden dry or wet moats, instead of caging the animals. Jurong Bird Park is another zoological garden centred around birds, which is dedicated towards exposing the public to as uch species and varieties of birds from around the world as possible, including a flock of one thousand flamingos. Besides, the tourist island of Sentosa, which attracts more than 5 million visitors a year, is located in the south of Singapore, consists of about 20-30 landmarks, such as Fort Siloso, which was built as a fortress to defend against the Japanese during World War II. Guns from the World War II era can be seen at Fort Siloso, from a mini-sized to a 16 pound (7  kg) gun. Moreover, the island has built the Tiger Sky Tower, which allows visitors to view the whole of Sentosa, as well as the Sentosa Luge, a small one- or two-person sled on which one sleighs supine and feet-first. Steering is done by shifting the weight or pulling straps attached to the sled's runners. Singapore has two integrated resorts which house casinos, namely Marina Bay Sands and Resorts World Sentosa. Tourism in Thailand Thailand is neighbourhood of Malaysia; in another saying it’s Malaysia’s competitors too. Thailand country is most famous for its architecture of the oldest temple such as Bang Pa-in, Ayutthaya, Wat Phra Sisanphet, Ayutthaya and etc. Whereas the most popular place which are attraction for tourist are Kanchanaburi which is a good place for nature lovers, Pattaya beach which is just two hours drives from Bangkok, Doi Tung Royal Villa, Sukhoithai, Ko Nang Yuan,Surat Thani,Phuket and etc. The Tourism Authority of Thailand (TAT) board has used â€Å"Amazing Thailand† as their theme, while the new tagline is â€Å"Always Amazes You† which is to reinforce the many aspects of â€Å"Thainess†. They were gave more strength on many traditional aspects. The TAT’s marketing campaigns for 2011 will be highly visible worldwide through traditional promotional channels including TV commercials and vignettes, print advertisement. Moreover there also be an increased use of celebrity ads, which invite popular actors or sports person to major events in Thailand, and encourage them to shoot their film in Thailand so that the world knows the beauty of the country. Besides that, Bangkok Metropolitan Administration has come up with this campaign so call â€Å"Bangkok is Waiting for you† by CNBC Asia Pacific. This is for welcomed the tourist to explore the tradition, unique cultures, exquisite architecture, foods and ways of living of its inhabitants. Tourism in Indonesia Last but not least, Indonesia is one of the competitors of Malaysia which is located at the South of Malaysia. Indonesia is bigger area compare to Malaysia. It has most beautiful place which tourist attraction such as Bali, Jakarta, Borobudur, Mount Bromo, Sumatra, Sulawesi, Lombok, Yogakartas and etc. The official Indonesia government authority that is responsible for tourism sector in Indonesia is the Ministry of Culture and Tourism of Indonesia. In effort to boost the acceleration of the international and domestic tourist movement, department already create 2 promotional tourism theme entitled â€Å"Indonesia Ultimate in Diversity† International level and â€Å"Ayo, Tamasya Jelajahi Nusantara† for domestic that both will show the unique status of Indonesia(Ardiwidjaja. R). They have launch certain campaigns by yearly, such as 1991,2008,2009 and recently 2010. Year 2010 have lots of support compare to the previous years by travel and tourism industry in Indonesia, including the Ministry of Culture & Tourism, the Provincial Government of West Nusa Tenggara, West Nusa Tenggara Culture & Tourism Office, Lombok Sumbawa Promo, Garuda Indonesia as Official Airlines, other supporting airlines, Indonesia National Air Carriers Association (INACA), Board of Airline Representatives Indonesia (BARINDO), Association of Indonesian Tours & Travel Agencies (ASITA), Indonesia Hotels and Restaurant Association (PHRI), Indonesian Conference and Convention Association (INCCA), Pacto Convex as the event organizer, supported by national and international media. Lombok and Sumbawa in West Nusa Tenggara have set a target of wooing one million tourists to visit the islands by 2012. 2. 4 Product Offerings 2. 5 Distribution Distribution The distribution of travel and tourism products or services is a most important activity along the tourism chain majorly in Melaka tourism aspect. There are two main considerations which need to be distinguished: first, the degree to which organisations become involved in organising and structuring the overseas distribution channel such as the Melaka’s government anticipation, and second, organisations' reactions and responses to marketing and distribution strategies of intermediaries in overseas markets. As a result of organisations' activeness or passiveness with regard to these two considerations, four trade-oriented strategies are possible: by-passing, co-operation, conflict, or adaptation. A by-passing strategy means travel and tourism organisations or airlines would relinquish any collaboration with the distribution channel. Melaka’s government should considering opening a proper international airport in order to compete with the other states such as Penang, Ipoh, Kuala Lumpur, Johor Bharu, Kuching and Kota Kinabalu. The appropriateness of this strategy for public and private travel and tourism organisations seems very limited, considering the current importance of intermediaries in most overseas marketplaces. Adventure tourism is at the cutting edge of world tourism, and its newness merits a comprehensive examination, unhindered by the confines of traditional delineations. Despite a number of attempts to define the concept of ‘adventure tourism’, consensus remains to be lacking within the academic community; indeed, as the boundaries of knowledge are receding, the number of proposed definitions and conceptualisations appear to be increasing. †¢ be of a heightened nature – a stimulating context will induce a range of emotions(of which excitement will be key), and separate it from everyday life; such as creating the new idea from the istorical and existing buildings and spots which they could improvise on making it interesting †¢ entail intellectual, physical or emoti onal risks and challenges – these will be absorbing the interest and love towards the beauty of Melaka’s nature †¢ be intrinsically rewarding, providing opportunities for enjoyment, learning and self-development [pic] Distribution in tourism is mainly regarding these three factors which decide the upstream of the tourism industry. A consumer who comes to Melaka is a major factor for the tourism industry as it drives in Malaysian and non-Malaysians into the province of Melaka. Melaka is mainly known as ‘Bandaraya Bersejarah’ which has been known for many years. They could use this as a competitive advantage to pull the attentions of tourist. Segmenting the tourist is a vital procedure as they can be identified and classified which type of tourist. This can be group based on their point of interest, culture and beliefs. Trade including travel agents, wholesalers who do tourism as their main business , can be good intermediaries for the government and tourist. Melaka Tourism industry invites the involvement of travel agents to support the tourism industries as they can reach to the tourism and penetrate easily into the market. This is main reason why for the past 5 years, travel agents in Melaka had subsequently raise up due to the encouragements gave by the Melaka state government itself. Sub line industry and sector associations or professionals including RTOs, VICs, media, industry suppliers and airlines industry. Small to medium-sized enterprises [SMEs] located throughout the globe that offers both direct travel-related services (accommodation, dining, transport, recreation and entertainment) and ancillary services (insurance, software, content, finance, weather, news, maps). Distribution plays a vital role in the development of the tourism in Melaka. There are more places and hot spots that are yet to be explored in the state, as the sub-urban areas are rich with natural beauty of their historical traits such as in Alor Gajah, Jasin, Machap and many more. If the distribution role is played wisely, the advantages could be fully capitalized and tourism industry will be a huge leap for Melaka. 3. 0 Marketing Strategy 3. Objective 3. 2 Target Market and Segmentation 3. 3 Positioning Positioning is the act of differentiating a brand in customer’s mind in relation to the competitor in term of attributes and benefits that this brand does offer. It also can said as a process of developing str ategy for â€Å"filling a slot† in the mind of customer. Positioning can be categorized by benefits, price, quality, competitor, usage and experiences. In tourism Malacca, it included two categories which are benefits and experiences. Benefits For the benefits, Malacca can give a feeling that is back to the past of Portuguese occupied Malacca at a long time ago for tourists themselves. They can feel the historical culture in Malacca and they are able to understand more history from Malacca. The second thing of benefits is the local foods on Malacca. We know that Malacca is the one of the state on Malaysia country. It provides the local foods like nasi lemak, curry ayam, rojak and other that the tourists can’t eat and enjoy this kind of foods on their country. It is advantages for Malacca to attract more tourists to come to the place together. Besides that, Malacca also provided three wheel bicycle for people who may tired after the long journey of visit. The three wheel bicycle can let the tourist to enjoy the comfortably when sitting on it and see around the view of the tourism place. Experience For experience sector, Malacca comes out a slogan which is â€Å"Visiting Malacca Means Visiting Malaysia†. This slogan give the meaning that Malacca is a tourism place combined all historical culture together and the different race staying together in a one place with peaceful and harmony. Besides that, Baba Nyonya is also an experience sector for tourism Malacca. Baba Nyonya is famous among the Malacca Area and we can know more about the culture of BABA Nyonya at The Baba Nyonya Heritage Museum. Jonker Walk Street also provided an experience for tourists because a lot of traditional foods and drink of Malaysia are selling along the street. The tourists can enjoy the foods along the street and it can give the tourists unforgotten memory at that place. Zoo Malacca can be one of the experiences too for tourists. Zoo Malacca gives people a different view of zoo in Malaysia and let people know what animals are available in Malaysia. Besides that, crocodile farm also can be the experience because there are few crocodile farm to show in Malaysia. It can make the tourists to know different type of crocodile species and know their lifestyle as well. 3. 4 Marketing Mix The marketing mix is probably the most famous marketing term nowadays (Marketing Mix, 2000). Marketing mix also can be defined as Four P’s which include product, price, place and promotion. When marketing their products or services, firms need to create a successful combine of the right product, sold at the right price, in the right place and using the promotional strategy. This Four P's are the tools that the marketer can control, subject to the internal and external restrict of the marketing environment (The 4 P's of Marketing, 2002). The goal is to make decisions that center the Four P's on the customers in the target market in order to generate a positive response and establish perceived value (The 4 P's of Marketing, 2002). Place (Distribution) Place is about getting the products or services to the customer. Place can also be defined as the location of all the points of sale which give prospective customers with access to tourist product (Tourism Destination Market, 2003). However, the place where the tourist buys the tourism product can be varied. Travel agents, tour operators and tour wholesalers are a few examples of the place or distribution in tourism. A travel agency is a business that helps customers to plan their holidays and help to make various types of travel arrangements such as flight tickets and accommodation reservations. Tour operators are businesses that combine two or more travel services and sell them through travel agencies or direct sell them to final customers as a package tour (Tour operator, 2001). On the other hand, tour wholesaler is a company that sells tour packages and tour product to travel agents. Tour wholesalers normally receive a 20% discount from accommodations and transportation companies then pass on a 10 to 15% discount to the retail agent (Tour wholesaler, 2009). In the meantime, customers will choose the agency which may give them the highest satisfaction. Nowadays, the Internet has enabled entirely new forms of social interaction and activities. The Internet is the newest and it is most powerful tool available to tourism marketers. Marketers can take this advantage by creating tourism Melaka official website in order to update the current information for visitors. Tourism destination web sites may consist of pictures, videos, sounds, animations, graphics, text and interactive maps . If the visitors have accessed to according Web site and read though all of the information, they will have a good understanding of the history, culture and viewpoints of Melaka and it will win the minds of potential tourist. Promotion Promotion is the business of communicating with customers. Besides, through the promotion it can provide information that will aid customer in making a decision to purchase a product or service. Promotion also includes of advertising, sales promotion, travel shows and public relations. Tourism in Melaka can be further developed by promoting many aspects that state has. Melaka is a place not only popular for its historic importance, with a rich cultural history Malacca is a shopping heaven. Shopping in Melaka can be an xciting experience if visitors know what to shop for and from where. Many types of media can be used to promote tourism in Melaka. For example, marketer can use the traditional print media, both newspapers and magazines. There are travel w riters to describe about the viewpoints of Melaka, to inform and entertain the readers. Besides, the social networks such as Facebook and Twitter have become a tool for promoting tourism. Nowadays, most of the people are spending their time on Facebook, but maybe just 20 minutes on the other Website. So, by creating a Facebook fan page or updates current information on Twitter about Melaka tourism, it is essential way to attract international tourist to visit Melaka. In addition, government should set a law that businessman cannot charge exorbitant rate to tourist. Tourists must charge in same price as local for products or services that they buy. Moreover, the quality of products or services must be at the top priority for business. By having this way, it can build the reputation of Melaka and it can also fascinate tourist to make Melaka as their favourite spot to visit or holiday destination. On the other hand, Government has put great effort into enhancing and developing the basic infrastructure and facilities such as transportation and telecommunications in order to meet the requirements or expectation of the tourists. Moreover, marketers can organize some promotional programmes and exhibitions in Melaka in order to attract tourists who are from different country. Marketers can introduce tour package to international tourist which the tours with quality and lower price. As the part of its promotional effort, Malaysia’s national airline such as MAS and Air-Asia may together with local hotels and offered a special packages which consisting of accommodation, flight and tour arrangement as well. These promotional packages can be advertised on TV, newspapers, magazines, brochures, Internet and so on. No doubt that, the number of tourist in Melaka will be increased if marketer able to manage the promotion strategy well. Product Product is referring to the product or services offered to customers, its characteristics, how the product branded. In order to attract international tourists to visit Malacca as a travel destination, intangible product are service based (wikipedia, n. d). Besides, to retain competitiveness in the market, product differentiate is required and it is one of the strategy to differentiate a product from competitors in the same industry. In order to attract international tourist, the services including the procedure of trip, accommodation, transport and others need to be plan well. Since Malacca is known as heritage city in Malaysia, therefore it can be a starting point provide tourist to getting know the Malacca history place. For example, A’ Farmosa, the landmark of Malacca ;Dutch square which also called as Red Square as the area is surrounded by red painting buildings; Jonker Street is a lively street famous for it’s culture and heritage; Stadhuys which is History and Enthnography Museum; Chris Church and many others historical areas. Rather than the historical places, having Malacca duck tour around Malacca city, river cruise which takes passenger from the jetty and night cruise is more interesting as can see light in the riverbank’s buildings, water fountain show and bridges; lastly is Taming Sari Revolving Tower which offers breathtaking 360-degree views of the historic city and coastline. Away from the city, experience the nature such a way help tourist release stress and pressure such as Butterfly farm, Zoo Malacca, Crocodiles farm and many others. This kind of places which help tourist to enjoy the natural resources. Food is another thing to attract tourist to come to Malacca. One of the most famous foods at Malacca is chicken rice ball which can taste for the original chicken rice ball. Others food like Satay Celup, Baba Nyonya Food, cendol and many others. There are many shopping centres in Malacca which allow tourist visit for spend other leisure times. Besides that, based on the customer’s preferences, provide the standard otel experience in their budget which good and imaginative staff for serving them. Therefore, create something specifically memorable for the trip for them. Providing them the hotel at location which allows them easily to visit all the places they wish to go. Security of the tourist is important. Therefore, transportation is needed duri ng the travel period. Along with the trip, the tourist always is guidance by the tour guide depend on the race of the tourist. Therefore, they can enjoy the trip without language barrier. Pricing Different people have their different budget for the trip. In theory, price is determined by the discovery of what customers perceive is the value of the item on sale. We had offer different kind of strategy due to different kind of consumer which including seasonal pricing, last minute pricing, package deals. Seasonal pricing is a mix of price throughout a year to cover low and high season. This kind of strategy is to cater for different levels of demand due to the time of a year. Like for example, the school holiday period and local event of Malacca. While last minute pricing also is a way used to attract the consumers for booking for the travel. It is a common method and basically discounting the prices according to forward bookings and promoted on last minute booking websites. Discounting always is unavoidable in a competitive market and in order used to attract business. It can be deal by adding several conditions like minimum to stay, number of travelers in the booking. Continuously, package deals are another way to attract international tourist. Different packages need to be meeting with different need of niche market. We can develop packages with complimentary tourism partners in Malacca to stimulate demand such as cooperate with the local business. In other word, we work with multiple attractions to create bigger package and lead to deeper discount. For example, work with trolley car tour, museums and other attractions in order to offer package discount. We also can offer the saving packages with bundle lodging, activities, accommodation and food for the families, honeymooners and groups travel. 4. Recommendation and Implementation References 1. Tsiotsou R. & Ratten V. (2010). Future Research Direction in Tourism Marketing, Marketing Intelligence and Planning, 28, 1-3. 2. Mattila, A. S. (2004), Consumer Behavior Research in Hospitality and Touris m Journals, International Journal of Hospitality Management, 23, 449-57. 3. Louviers, P. , Driver, J. and Powell-Perry, J. (2003), Managing Customer Behavior dynamics in the Global Hotel Industry, Journal of Vacation Marketing, 9 (2), 164-74. 4. Moschis, G. , Curasi, C. and Bellenger, D. (2003), Restaurant Selection Preferences of Mature Consumers, Cornell Hotel & Restaurant Administration Quarterly, 44 (4), 51-60. 5. Kim, E. nd Geistfeld, L. (2003), Consumers’ Restaurant Choice Behavior and The Impact of Socio-Economic and Demographic Factors, Journal of Foodservice Business Research, 6 (1), 3-24. 6. Mueller, R. , Palmer, A. , Mack, R. and McMullan, R. (2003), Service in The Restaurant Industry: an American and Irish Comparison of Service Failures and Recovery Strategies, International Journal of Hospitality Management, 22 (4), 395-418. 7. Mohamed (n. d. ). Retrieved December 19, 2011, Cultural Tourism Promotion and policy in Malaysia. 8. Yeo, B. S. A. , Tan, E. S. , Wang, J . & Wong, T. (n. d. ). Tourism in Singapore: An Overview of Policies and Issues. 9. Wikipedia. Retrieved December 19, 2011, Tourism in Singapore from http://en. wikipedia. org/wiki/Tourism_in_Singapore. 10. Tourism in Indonesia, Retrieved December 18, 2011 from Wikipedia: http://en. wikipedia. org/wiki/Tourism_in_Indonesia 11. Indonesia Tourism. (2011). Welcome to most beautiful places in Indonesia. Retrieved June 29,2011 from BlogSpot Website: http://baliyogya. blogspot. com/ 12. Ardiwidjaja. R. Strategic Sustainable Tourism Development in Indonesia. Retrieved December 13, 2011 from Website: http://www. budpar. go. id/filedata/4032_1283-STRATEGICSUSTAINABLETOURISMDEVELOPMENT. pdf 13. Amazing Thailand, Always Amazes you (2011). Retrieved December

Economic Background – Greece

Greece has a mixed capitalistic economy with a large public sector that accounts about half of GDP. Besides, Greece is a major beneficiary of European Union aid, which equal to about 3. 3% of annual GDP. In addition, Greece is an agricultural country and one of the poorest countries of the European Union with the second to lowest average income, after Portugal. In January 2002, Greece adopted the euro as its currency. The adoption provided Greece, formerly a high inflation risk country under drachma, with access to competitive loan rates and also to low rates of the Eurobond market which led to a dramatic increase in consumer spending and gave a momentous boost to economic growth. Between 2003 and 2007, Greece economy grew by nearly 4. 0% per year. The preparation for the Athens Olympic Games during 2004 gave an impulse to the Greece economy. However, the financial crisis had slowed down the Greece’s economic growth to 2.0 % in 2008. As a result of the world financial crisis and its impact on access to credit, world trade and domestic consumption, the economy went into recession in 2009 and contracted by 2. 0%. In late 2009, eroding public finances, misreported statistics, and inadequate follow-through on reforms prompted major credit rating agencies to downgrade Greece’s international debt rating, which has led to increased financial instability and a debt crisis. Greek government has approved a three-year reform program that includes cutting government spending, reducing the size of public sector, tackling tax evasion, reforming the health care and pension systems, and improving competitiveness through structural reforms to the labour and product market under the intense pressure by the EU and international lenders. The Greek Government projects that its reform program will achieve a reduction of Greece’s deficit by 4% of GDP in 2010 and allow Greece to decrease the deficit to below 3% by 2012. Greece requested activation of a joint European Union-International Monetary Fund support mechanism designed to assist Greece in financing its public debt in April 2010.

Cert Introduction Essay

205 cert introduction to duty of care in health, social care or children and young people’s settings. 205 cert. 1 understanding the implications of duty of care. Q 1.1 Define the term duty of care. A 1.1 Health and social care organisations have what is called a duty of care towards the people look after, that means that they must do everything they can to keep the person in their care safe from harm, it is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that workers conditions are safe, suitable to deliver the service. Q 1.2 Describe how the duty of care affects own work role. See more: how to start a paragraph A 1.2 Duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of reasonable care while performing any acts that could foreseeable harm others. 205 cert. 2 understanding support available for addressing a dilemmas that may arise about duty of care. Q 2.1 Describe dilemmas that may have arisen between the duty of care and an individual’s rights. A 2, 1 as a care worker my aim is to help people live independently. That means encouraging them to make decisions for themselves. When someone in our care decides to do something that we think is unsafe, we face a dilemma (a difficult choice between two decisions). If we stop them doing it, are we denying them the right to take risks? If we let them do something dangerous, are we failing in our duty of care? Q 2.2 explain where to get additional support and advice about resolve such dilemmas. A 2.2 Additional support may come from: Families and friends of the individual. Colleagues. Peers. Senior carers. Managers. Registered managers. Advocates. Care standards. Community psychiatric nurses. Health visitors. Doctors. Police. Local counsellors. Members of parliament. 205 cert. 3 Know how to respond to complaints. Q 3.1 describe how to respond to complaints. A 3.1 Individuals and their relatives and friends are confident that their complaints will be listened to, taken seriously and acted apon. The registered person ensures that there is a simple, clear and accessible complaint procedure which includes the stages and timescales for the proses, and that complaints are dealt with promptly and effectively. The registered person ensures that the person home has a complaint procedure which specifies how complaints may be made and who will deal with then, with an assurance that they will be responded to within a maximum of 28 days. A record is kept of all complaints made and includes details of investigations and any action taken. The register person ensures that written information is provided to all individuals for referring a complaint to the QCA at any stage, should the complainant wish to. Q 3.3 Identify the main points of agreed procedures for handling complaints. A 3.3 There are principles of good complaints procedures by the local government ombudsman and heath service ombudsman .they are the following. 1 Getting it right.

Health Beliefs in the Latino Culture Essay

Vomiting, fever, crying, restlessness (Evil eyeness), brought on by an admiring or covetous look from a person with an evil eye. All children are susceptible. Prevented if the person with the strong eye touches the child when admiring her/him; also by wearing particular earrings, necklaces, or other jewelry. Treated with a barrida (Puerto Rican) or limpia (Mexican) which is a spiritualistic sweeping of the body with eggs, lemons, and bay leaves, accompanied by prayer. Barrida/limpia are believed to have treatment value. Susto Anorexia, insomnia, weakness, fright disease hallucinations, and various painful sensations, brought on by traumatic situations such as witnessing a death. Treatment may include a barrida (see mal de ojo), herb tea and prayer. Caide de mollera A condition thought to cause fallen, sunken anterior fontanella, crying, failure to suckle, sunken eyes, vomiting. Popular home remedies include holding the child upside down over a pan of water, applying a poultice to the depressed area of the head, and/or inserting a finger in the child’s mouth and pushing up on the palate. Empacho Lack of appetite, stomach ache, diarrhea, and vomiting caused by poorly digested food, or uncooked food sticking to the walls of the stomach and/or digestive tract. Treated by massaging the stomach; drinking a purgative tea (estafiate); or by azarcon or greta,   medicine that has been implicated in some cases of lead poisoning. Ataque Severe expression of shock, anxiety or sadness, characterized by mutism, hyperventilation, bizarre behavior, hyperkinesis, violence, and uncommunicative behavior. A culturally appropriate and sometimes expected emotional response to shocking or unexpected news. Bilis Vomiting, diarrhea, headaches, dizziness, migraine headaches, nightmares, loss of appetite, and the inability to urinate brought on by livid rage and revenge fantasies. Believed to stem from bile pouring into the bloodstream in response to strong emotion, resulting in an imbalance of â€Å"yellow bile† and the person â€Å"boiling over.† Bilongo (hex) Any illness may be caused by a bilongo or hex; proper diagnosis and treatment requires   consulting a Santero/Santera (priest or priestess). Hot and cold theory Health is the product of balance of the four body humors–blood and yellow bile being â€Å"hot† and phlegm and black bile being â€Å"cold.† Diseases are caused by humoral imbalance. Foods and medications will cure disease by restoring the balance. Thus a â€Å"hot† illness is cured with â€Å"cold† medication and food; â€Å"cold† illnesses are treated with â€Å"hot.† Those that believe the common cold is caused by a cold draft entering the body will not drink cold fruit juices because it will add more â€Å"coldness† to the body. However, the provider can recommend more hot teas, broths, and soups for liquids. The family would accept this. Note. From Delivering Preventive Health Care to Hispanics: A Manual for Providers (pp. 57-58, 66-68), by COSSMHO, 1988 , Washington, DC: The National Coalition of Hispanic Health and Human Services Organization. Copyright 1988 by The National Coalition of Hispanic Health and Human Services Organization. Reprinted with permission.